Frequently Asked Questions

Foodship’s billing system operates on an annual subscription basis. After one year, it’s your choice whether to continue using Foodship. We don’t bind our customers with any contracts.

Foodship sends an invoice with a custom payment link and you can pay via Visa or Master card be it a credit card, or debit card.
We believe in zero surprises, if ever there will be any fee, you will be informed upfront before charging you.
No, there is no contract or long-term commitment. You can cancel your subscription at any time.
You will receive electronic invoices via email. This document will outline the details of your subscription and any associated charges.
We will send an email and make a call to remind you about the Foodship renewal. Your service will continue uninterrupted for two weeks. If no payment is made within two weeks, your data will be deleted, and you cannot access your account.
Refunds are not provided for canceled subscriptions. As a transparent service provider, your service will remain operational until the expiration of your service date.

If you have any questions or require support related to billing, please reach out to our customer support team at 7827428989. We will be happy to assist you with any inquiries or concerns you may have.

Foodship Point of Sales (POS) is a software solution designed specifically for the hospitality industry. It serves as a central hub for managing various aspects of restaurant operations, including order processing, payment handling, inventory management, and customer relationship management.
Foodship POS software is suitable for both small and large restaurants. Its scalable nature allows it to cater to the needs of various types of establishments, ranging from small cafes to big brands.
Foodship POS software is designed to be compatible with a wide range of hardware commonly used in restaurants. It offers integration with existing equipment such as printers, cash drawers, POS machines, and kitchen display systems. Imp Note: Foodship System can run on any Windows-based laptop/desktop or Android/iOS-based tablet/iPad machine. This means you don’t need to buy any additional hardware if you already have any of the above-mentioned devices.
Foodship offers dedicated customer support to assist you with any questions or issues you may encounter. Typically, you can expect to receive:
  • Technical Support: Foodship provides prompt technical assistance via phone or email to troubleshoot software-related problems.
  • Training and Onboarding: Foodship offers training sessions, onboarding assistance, and training materials such as video tutorials and documents to ensure a smooth transition and familiarity with the software.
  • Knowledge Base: Foodship maintains an online knowledge base with detailed guides, tutorials, and FAQs to help you effectively navigate and utilize the software.
  • Software Updates and Upgrades: Foodship regularly updates and improves its POS software, providing automatic updates or notifications for new versions and enhancements to ensure access to the latest features and bug fixes.
Foodship POS software is designed with user-friendliness in mind, its easy to use, have been tested by user with different skill level and you don’t need to tech savvy. Additionally, Foodship may provide training resources, including user manuals, video tutorials, and online support, to assist you in training your staff.
  • Leverage Social Media: Announce your online ordering system on social media, creating engaging posts and encouraging followers to try it out and share their experiences.
  • Customer Database and Special Invitations: Maintain a customer database and send special invitations for happy hours, exclusive discounts, or promotional offers to drive repeat orders and build loyalty.
  • Showcase Seasonal Specials: Advertise seasonal specials on your website or app with an digital food menu to encourage orders through your system.
  • Utilize Testimonials and Reviews: Promote positive testimonials and reviews on platforms like Yelp to attract new customers and build trust in your online ordering system.
Branded online ordering system refers to a dedicated web-based ordering platform that carries your brand details and logo. This system allows customers to place orders online through a website customized with your brand identity.

No, it is not necessary to have a website. However, we can provide you a website within the same package or integrate in to your existing website.

Yes, To connect the ordering system with your website, we will require your hosting details.
Yes! The Foodship online food ordering system provides real-time order notification for customers like order preparation time to estimated time about delivery or pickup.
Yes, the Foodship system offers customization options to reflect your restaurant’s branding. You can upload your logo, customize colors, and add personalized descriptions to ensure a consistent and branded online ordering experience for your customers.
To get started with the Foodship online food ordering system, you can contact the Foodship sales team through our website Get in Touch form or reach out to their customer support nos:7827428989. We will guide you through the setup process and provide assistance in integrating the system with your restaurant’s operations.