Frequently Asked Questions
Foodship’s billing system operates on an annual subscription basis. After one year, it’s your choice whether to continue using Foodship. We don’t bind our customers with any contracts.
If you have any questions or require support related to billing, please reach out to our customer support team at 7827428989. We will be happy to assist you with any inquiries or concerns you may have.
- Technical Support: Foodship provides prompt technical assistance via phone or email to troubleshoot software-related problems.
- Training and Onboarding: Foodship offers training sessions, onboarding assistance, and training materials such as video tutorials and documents to ensure a smooth transition and familiarity with the software.
- Knowledge Base: Foodship maintains an online knowledge base with detailed guides, tutorials, and FAQs to help you effectively navigate and utilize the software.
- Software Updates and Upgrades: Foodship regularly updates and improves its POS software, providing automatic updates or notifications for new versions and enhancements to ensure access to the latest features and bug fixes.
- Leverage Social Media: Announce your online ordering system on social media, creating engaging posts and encouraging followers to try it out and share their experiences.
- Customer Database and Special Invitations: Maintain a customer database and send special invitations for happy hours, exclusive discounts, or promotional offers to drive repeat orders and build loyalty.
- Showcase Seasonal Specials: Advertise seasonal specials on your website or app with an digital food menu to encourage orders through your system.
- Utilize Testimonials and Reviews: Promote positive testimonials and reviews on platforms like Yelp to attract new customers and build trust in your online ordering system.
No, it is not necessary to have a website. However, we can provide you a website within the same package or integrate in to your existing website.