Features of Online Food Ordering System
Experience hassle-free food delivery with our online ordering system.
Delivery Options for Online Orders
We understand that customers value transparency when it comes to delivery charges, and our system offers fair delivery charge options for your business. Delivery charges are calculated based on a number of factors
- PIN-Code based: The Foodship system will first check, Is this PIN/Postal code is deliverable or not? If yes, the system will charge the delivery fee according to the PIN/Postal code.
- Radius based: Our food ordering system will calculate the distance between restaurants and the delivery location using Google Maps.
- Address auto complete: When your customers start typing their address, the system automatically suggests the rest of the address, making it easier and faster for them to complete the form with an accurate address.
Radius based delivery and Address auto-complete require a google maps subscription. Free tier available.
Coupons & Discounts
At Foodship, we understand how important it is to keep customers happy. We have different ways to reward your guest and give them incentives to order again from your restaurant.
- BOGO offer: Foodship enables restaurant partners to incentivize their guests with Buy 1 Get 1 Free deal, in other cases, restaurants can also offer Buy 2 items and Get 1 for free.
- Auto Discounts: Restaurants can set up automated discounts depending either in percentage or fixed amount, depending on the amount spent. For example, if a guest spends more than INR 500, he will get a flat discount of INR 50 or the guest can get a discount of 10% on the total amount spent above a certain limit.
- Happy Hours: Restaurants can run a special price on a particular item during a specific time or day. For example, restaurants can give half price on bakery items after 8 PM every day or .give a 30% discount on non-veg items on every Tuesday.
- Discount Code: Discount code, encourages customers to order more food. These codes are easy to implement in online food ordering systems and can be customized to apply to specific items, order values, or dates. This really helps to reward loyal customers and attract new ones.
Online Ordering Website
A free website comes with a Foodship online food ordering system as a part of the standard package.
Explore our readymade website templates and choose one that suits your needs.
- Brand new website: We have a collection of many templates and designs for your restaurant website, All templates are easy to customize as per the theme of your restaurant with options to adjust colors, add banners, and your brand logo.
- Existing Website: We can integrate our online food ordering system with your existing website and convert your static website into a money-making machine. Our online ordering system empowers you to receive unlimited orders at zero commission.
- Cart Design: Our online ordering system offers customers a choice between distinct cart designs for their menus, allowing them to select the one that best suits their preferences and needs.
Kitchen Printer and Kitchen Monitor integration
Foodship food ordering system can easily integrate a kitchen printer or kitchen monitor for your restaurant or cafe. This integration will smoothen your kitchen operations and reduce errors.
- Kitchen Printer Integration: All incoming online orders coming via the food ordering system are sent to the attached kitchen printer, which implies there is no delay and no error in the order process. Our system offers auto printing facility, for cloud and network printers.
- Kitchen Monitor Integration: The kitchen monitor provides a communication channel between our online food ordering system and back-end kitchen staff. All incoming orders are displayed on a kitchen monitor, thus keeping your chefs and cooks on track.
Restaurant Order Management
Foodship’s restaurant order management system allows you to easily manage incoming orders, and send notifications to your customer about the order status using the order-receiving application.
Key features of our Restaurant Order Management system are:
- New Online Order Notifications.
- Custom Food Preparation Time for Online Orders.
- Default Food Preparation Time for Online Orders.
- Order Delay Notification for Online Orders.
- Order Ready Notification for Online Orders.
Flexible Business Hours
Foodship technology enables your restaurant partners to easily configure operating hours, ensuring that customers have a clear understanding of when they can place their orders and receive their meals. Our platform provides flexibility and customization of working hours. With Foodship, restaurant partners can
- Set different business hours for order pickup, food delivery, and table reservation.
- Create different time slots in a day for breakfast, lunch & dinner.
- Allow or restrict certain food items at a specific time period.
Marketing and Customer Engagement
Foodship understands that effective marketing strategies can help restaurants to reach a larger audience, thus more online orders. We offer a range of innovative features to facilitate customer engagement like our system collects data about your customer like name email and contact number that can be used for marketing and customer engagement.
By using this data, as and when needed you can engage with a third-party bulk email service provider to run a promotional campaign like new offers or deals available at your restaurant with customized email templates, and adding logos and branding elements for emails.
Publishing Events on Online Ordering Website
Foodship offers an event publishing feature on restaurant websites this allows restaurants to easily create and manage events like cultural food festivals, and live music nights. Restaurants can create and publish details about events along with the latest food offers to attract new customers. Guests can easily reserve seats for the event on specific dates to avoid confusion. If needed, your restaurant can sell tickets and accept online payments for the events. This feature is really crucial in event management.
ORA – Order Receiving Mobile App
We offer an iOS and Android-based dedicated application for restaurant staff with our online food ordering system. It allows restaurants to receive and manage orders on the go.
- Receive new orders: With this app, restaurant staff can accept and process online food orders as they come in, ensuring timely delivery and customer satisfaction.
- Receive table reservation requests: Restaurant staff can view, accept or decline the table reservation requests, and send confirmation messages to customers directly from the app.
- Voucher code authentication: Restaurant staff can authenticate and redeem the voucher code that a customer has purchased from your online ordering system.
- Sales off: The restaurant can go offline in one click. Sales-off can be applied to any aspect of the restaurant business, such as pick-up, delivery, or online reservations.
The app is available for both platform iOS and Android.
Payment Options
Foodship offers multiple payment options to restaurants. We don’t track or control the payment of our restaurant partners, this means the restaurant accepts money directly from guests and transfers the amount into the restaurant account. Various payment methods that Foodship offers are:
- Credit/debit cards: Foodship’s online food ordering system has integrated with a payment gateway like Razorpay, Stripe, PayPal, and Paytm that can process almost all kinds of cards available in the market (Payment gateway charges may apply).
- Digital wallets: Customers can pay using a digital wallet like Paytm, PhonePe, and GooglePay via Razor Pay, thus providing a secure and easy-to-use payment solution to restaurants.
- Cash on delivery: Cash on delivery (COD) allows customers to pay for their online food orders in cash upon delivery. One advantage of COD for online food ordering systems is, it helps to increase customer trust and confidence in the online food ordering process.
- Gift Voucher: A gift voucher for an online food ordering system is a convenient and practical mode of payment for foodies. Foodship gift voucher feature serve as a tool for building customer loyalty. You can encourage customers to revisit your restaurant website and place the order again.
Features
Menu
From simple add to cart to Multichoice customization menu.
Coupon and Discounts
Run the promotion you always wanted to.
Delivery Option
Calculate delivery based on postcode or radius distance-based.
